At Quench, your privacy matters. We collect information only when we need it, we store it securely, and we treat it with the same care we apply to everything we make. This Privacy Policy explains what we collect, why we collect it, and how we use it when you interact with our website, place an order, or contact our team.
This information helps us process orders, personalise your experience, and improve how our website works.
We use your information to:
We do not use your information for any purpose unrelated to your order or experience with Quench.
Your information is stored securely in Australia or in trusted international data centres used by our platform providers.
We use:
We take all reasonable steps to protect your information from misuse, loss, or unauthorised access.
We share information only when needed to deliver your order or improve your experience.
We may share limited data with:
We do not sell or rent your personal information. Ever.
We use cookies and tracking tools to:
You can clear or disable cookies at any time through your browser settings. Some features may not work properly without them.
If you upload artwork or personalisation files:
Your artwork belongs to you. We print it; we do not claim ownership of it.
Under Australian privacy law, you may:
To exercise these rights, contact us at privacy@quenchbottles.com.au.
While Quench primarily serves Australian customers, international visitors have the right to:
We will comply with privacy rights applicable in your region where required.
We keep your information only as long as needed for:
Once information is no longer required, we safely delete or anonymise it.
Our website may link to external sites. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies if you choose to visit them.
We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements. Any updates will be posted on this page with the effective date.
If you have questions or concerns about your privacy, or would like to make a request, contact us at:
We are here to help.
Your trust is important to us. You rely on Quench to protect not only your bottle but also your information. We keep our privacy practices clear, simple, and transparent so you always know exactly how your data is handled.
Drink Different. With Confidence.
As a business customer, choose your bottles, quantities and delivery details and we will take it from there. No payment needed until we’re ready to print.
